Contact information

Thank you for visiting Xacora. Whether you have a question about sizing, fabric, your order, delivery, or a return, our customer support team is here to help.

To help us assist you quickly and accurately, please include as much of the following as possible:

  • Your order number (if you have one);

  • The email address used when placing the order;

  • The name or URL of the item you're asking about;

  • A clear description of your question or concern; and

  • For damaged, defective, incorrect, or incomplete items, clear photos or videos where available.

Customer Support

Customer Service Email: support@xacxh.com；xacxh1@126.com
Store Website: https://xacxh.com

Our support team checks messages during business days and will reply as soon as reasonably possible.

For return-related questions, please contact us before sending anything back. Please do not send returns to our registered business address or to any address shown on the original package unless our customer service team specifically instructs you to do so.

Company Information

Brand: Xacora
Website: xacxh.com
Legal Entity: Yunyan District Mila Clothing Store
Store Operator: Yunyan District Mila Clothing Store
Unified Social Credit Code: 92520103MAAM15HH13
Registered Address: No. 8, Floor -2, Building B, Yan'an West Road, Weiqingmen Subdistrict, Yunyan District, Guiyang City, Guizhou Province

Returns must not be sent to the registered address without approval from our team. Please contact us first so we can share the latest return warehouse address. If the phone is busy, please use email or the store backend. We will respond as quickly as possible. Customer service hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.

Current return warehouse address:
Attn: Returns Department / RMA: OH-5512-M
Warehouse: Buckeye Logistics Returns – Door 9
2775 Scioto Ridge Rd, Suite 3
Columbus, OH 43228-3920
United States

Customer Service Email: xacxh1@126.com; support@xacxh.com
Contact Phone: +86 182-8608-0276

Xacora is managed by Yunyan District Mila Clothing Store, the operator responsible for xacxh.com, order fulfillment, customer service, and related ecommerce activities.